Working with us
Where can you send engineers?
We support sites across the UK and internationally through our network of vetted engineers. Share your locations and we will confirm coverage and response times in your quote.
How is a field visit priced?
Most visits are a fixed fee covering a set time on site, with any extra time billed in clear increments. Projects and rollouts are quoted per site or per device.
What do we receive when a job is complete?
A closure report with the engineer’s notes, photos, serial numbers of anything installed or replaced, and on-site sign-off.
Can you work outside business hours?
Yes. Planned work such as rollouts, migrations and cutovers can be scheduled out of hours or at weekends. We confirm availability and timing in your quote.
For MSPs and partners
Can your engineers work under our brand?
Yes. Our white-label service is built for MSPs and integrators. Engineers represent your company, follow your processes and report through your ticketing system.
Is there a minimum volume?
No. You can start with a single visit and scale up as you need more cover.
Can you update our ticketing system directly?
Yes, where you give us access. Otherwise we send updates and the closure report in the format you prefer.
Engineers
How do I join your engineer network?
Apply on our Join us page with your CV. We get in touch when work comes up in your area that matches your skills.
Do you employ engineers directly?
We work with self-employed engineers and limited companies on a contract basis.